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Why would cyberduck say "connection failed" when I input everything as Nick, webhostingforstudents, and namecheap say?

I've followed PRECISELY nick, namecheap, and webhostingforstudents instructions for opening a connection in cyberduck and keep getting the message "Connection Failed." What can I do to get this connected?

4 Answers

I added my own server details drawn from the email that came from webhostingforstudents. I see that I can now click on the cpanel link they sent me and it will bring me to my login page so I'm hoping that is progress, but I am still getting the connection failed message when trying to connect with Cyberduck.

"Connection Failed. Connection refused: connect. The connection attempt was rejected. The server may be down, or your network may not be properly configured."

Wayne Priestley
Wayne Priestley
19,579 Points

You don't have any software that could be blocking to outgoing connection by any chance?
I would email the host support to get settings as they could have changed, check your port number etc.

Don't really know what else to say as i don't use cyber duck sorry.

Thanks for your suggestions, I will keep trying. What do you use instead of cyberduck?

Wayne Priestley
Wayne Priestley
19,579 Points

I use Transmit its not a free app though.

Aishwarya Smridhi
Aishwarya Smridhi
2,239 Points

Hi Robyn,

Did you find an alternative to this problem? I am getting the same error.

Thanks

Wayne Priestley
Wayne Priestley
19,579 Points

When you say precisely, did you enter your own server details or Nicks?

Could be a dumb question but i have to check as you said PRECISELY.