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General Discussion

oudom kiri
oudom kiri
1,143 Points

why i can not update payment method?

they said not be able to change your payment method.

3 Answers

John Kumar
John Kumar
13,937 Points

Do you use Google Chrome? It could be a browser issue. Switch browsers and log in and see if it works. Thats my advice.

oudom kiri
oudom kiri
1,143 Points

it still didn't work. thanks anyway.

Rob Allessi
Rob Allessi
8,600 Points

Hi oudom kiri

It could be a number of things. But if your payment method isn't being accepted after repeated attempts, we would advise contacting your financial institute to see if there's anything wrong. Please also note that we can only accept credit/debit cards that are eligible for use within the United States.

Feel free to send us an email at help@teamtreehouse.com if you have any additional questions or concerns.

Christopher Downie
Christopher Downie
2,546 Points

I had the same issue but i was getting the error because i am located in Jamaica and we don't have postal codes which is a requirement for making payments, how i got around it was by using paypal. you can also contact treehouse via email