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Liam Cassidy
9,739 PointsWhy does Treehouse not always register that I have finished a video?
I often like to watch videos at 2x speed. Sometimes the video will not register as finished after I finish it and I thus do not receive credit for the lesson. Has anyone else experienced this bug?
1 Answer
Luke Pettway
16,593 PointsI've seen this bug before, sometimes it happens randomly, but I can typically recreate it if I skip around on a video. I'm wondering if since you're seeing this at 2x speed quite a bit if there isn't some sort of race condition that is causing this. Try contacting support and let them know what you are doing to see this bug and they might be able to pinpoint the exact cause of it.
Jay Padzensky
4,731 PointsJay Padzensky
4,731 PointsHey Liam!
So sorry to hear this. Could you please contact Support at help@teamtreehouse.com to share a few more details about what it is you're experiencing? A URL to a video or two that you've watched that doesn't appear as "complete", your browser and OS versions, and a screenshot to share with us what you're seeing would all be fantastic. Thank you for your patience and efforts!