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Start your free trialPaul M
16,370 PointsWhy am I only getting 30 sec snippets of videos?
We are doing the$25 trial and would like a good experience.
1 Answer
Matt S
1,497 PointsCheck your enrollment settings as well. Usually 30 seconds is when you are a member, but not active. Email the support team and they will help you out.
Armando Rosas
4,505 PointsArmando Rosas
4,505 PointsMaybe it's your browser. I was having the same issue when I first signed up. I switched from an older safari version to google chrome and the issue went away. Hope this helps.