Welcome to the Treehouse Community

Want to collaborate on code errors? Have bugs you need feedback on? Looking for an extra set of eyes on your latest project? Get support with fellow developers, designers, and programmers of all backgrounds and skill levels here with the Treehouse Community! While you're at it, check out some resources Treehouse students have shared here.

Looking to learn something new?

Treehouse offers a seven day free trial for new students. Get access to thousands of hours of content and join thousands of Treehouse students and alumni in the community today.

Start your free trial

Design Design Thinking Understanding Your User’s “As-Is” Scenario Phases

Damyana Stoyanova
Damyana Stoyanova
3,266 Points
Posted by Damyana Stoyanova
Damyana Stoyanova
3,266 Points

Where can I see the Journey Map from the example, for reference?

The camera keeps zooming in and out so I can't get a clear picture. It would be great to see a sample map.

2 Answers

Eric M
Eric M
11,546 Points
Eric M
Eric M
11,546 Points

Hi Damiana,

While the exact post-it board in the video is not available (that I can see quickly, I have not done this course sorry), you can checkout the links in the teachers notes.

The Customer Journey Maps - Walking a Mile in Your Customer’s Shoes link in particular has an extensive journey map example as well as a journey map template that can be downloaded.

Best of luck,

Eric

Damyana Stoyanova
Damyana Stoyanova
3,266 Points
Damyana Stoyanova
Damyana Stoyanova
3,266 Points

That's great to know, thanks!