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General Discussion

Moira Lawrie-Martyn
Moira Lawrie-Martyn
8,073 Points
Posted by Moira Lawrie-Martyn
Moira Lawrie-Martyn
8,073 Points

Videos not marked as complete on mobile

Hi all,

I'm watching treehouse videos on my Android tablet using Chrome at the moment and I've noticed that the videos aren't being marked as completed.

I've definitely watched each of the videos from start to finish but they're not updating my track. I don't get this on my desktop browser but I'm guessing that would be due to the video remaining embedded on desktop and popping out separately on mobile (Just a guess) which probably interferes with the tracking scripts.

Any suggestions on how to fix?

4 Answers

Mark Sebeck
MOD
Mark Sebeck
Treehouse Moderator 38,004 Points
Mark Sebeck
Mark Sebeck
Treehouse Moderator 38,004 Points
  • following

I have same issue on Kindle. i can take quiz and get credit but not the videos.

Kara Proulx
STAFF
Kara Proulx
Treehouse Staff
Kara Proulx
Kara Proulx
Treehouse Staff

Hello! This is a known issue when using a mobile device. Unfortunately, we found that the mobile app no longer met our standards for delivering our educational platform, and therefore we're no longer supporting it or fixing any issues at this time. It is definitely something that is still on our radar, but we don't have any sort of ETA on that.

In order to have your progress saved correctly, you would need to use a laptop or computer moving forward. We apologize for any inconvenience this has caused!

Fausto Nunes
Fausto Nunes
3,879 Points
Fausto Nunes
Fausto Nunes
3,879 Points

Well... ran into this also. Some things are doable while commuting and not being able to save progress is a bummer.

Christopher Stull
Christopher Stull
6,085 Points
Christopher Stull
Christopher Stull
6,085 Points

This seems crazy. While I can understand not wanting to support a dedicated Mobile App on Android & iOS, not being able to track progress when you access the videos on a mobile web browser makes no sense. It's concerning to watch training videos on web development, when the website hosting those videos doesn't have proper functionality.