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Design UX Basics Tools UXers Use Review: Tools for Understanding Content and Context, Modeling and Testing

Tools vs methods

In one of the previous videos you explicitly distinguish 'methods' from 'tools'. This question asks about 'tools' for understanding context, the supposedly correct answer to this question is 'Awareness and Empathy'. The thing is, these are not 'tools', they are 'methods'.

1 Answer

Juan Francisco Andrade Álvarez
Juan Francisco Andrade Álvarez
23,997 Points

Well, i think the instructor treats them as 'tools' which must be intrinsic to the UXer who must use them to be able to figure out the best solution to target a user's needs or problems (talking about the UX world, ofcourse).