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safar ali
470 PointsSigned up for basic $25 a month after free trial, but was charged $250!!! For a yearly plan which I did not!
There was nothing stating a $250 yearly subscription and I only signed up for the basic subscription which is $25 a month. I would like a full refund immediately since it came out my account.
2 Answers
Jennifer Nordell
Treehouse TeacherHi there, safar ali ! Unfortunately, the Community is designed as a student-run support for other students. Another student cannot help you in this matter. To get help as quickly as possible, you should contact the Support Team immediately at help@teamtreehouse.com.
Hope you get it sorted out!
Rob Allessi
8,600 PointsHowdy,
Just to clarify for those who come across this thread, there is an annual option on the free trial sign up page, and this specific case, that option was selected during the account creation process which is why billing took place.
We're happy to help resolve any matters like this, and as Jennifer stated, simply email us at help@teamtreehouse.com to receive assistance in resolving such matters.