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General Discussion

Posted by sleconte
sleconte
2,591 Points

Recommended steps not refreshing?

I completed a list of recommended steps a week ago, and the "Keep Going" button correctly links to the next step, but I have ceased to get emails and the recommended steps no longer refreshes despite all being complete, and with checkmarks next to the videos and exercises. I'm well past those videos and exercises now.

I that this tends to happen most often if you do activities off-track. It's like the recommender becomes confused.

Any idea how to shake up the system and get it recommending the right stuff?

I will try changing tracks and switching back tomorrow.

1 Answer

Cristina Vasco
Cristina Vasco
3,487 Points
Cristina Vasco
Cristina Vasco
3,487 Points

I have the same problem! My dashboard recommends steps that I've already done. It says "Congratulations, you've completed your recommended steps for today", but it's said that for the past week or more. I've also completed the steps in the "Keep Going" link. Today I also got an email reminding me of those recommended steps!

Did you find a fix?