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General Discussion

Posted by michaeldavies3
michaeldavies3
22,911 Points

Pro accounts - new restrictions

Has anyone else noticed that some content is now listed under the "Pro" account only? I just tried to re-watch Dan Gorgone's workshop on Google Analytics and found I couldn't. I've a long-time account holder and think this is mean!

I understand the logic for new material, especially at the harder end of the spectrum, but revoking access from existing content just seems mean and unfair to the user. Over half of the Business videos are now off limits. This includes content on pretty basic topics such as SEO (again, that I am fairly sure were open access before) that really aren't "Pro" level at all.

Can someone from Treehouse give me an answer as to why this has happened? This seems out of kilter with your company values to me.

2 Answers

Jay Padzensky
Jay Padzensky
4,731 Points
Jay Padzensky
Jay Padzensky
4,731 Points

Hi Michael,

Thanks for sharing your thoughts. If you can please email Support at help@teamtreehouse.com, we'll be happy to chat further with you about this and try to find some solutions for you. Thank you!

Best, Jay

michaeldavies3
michaeldavies3
22,911 Points

Done, thanks. Anyone else experiencing this issue with other content?

Michael Hall
PLUS
Michael Hall
Courses Plus Student 30,909 Points
Michael Hall
Michael Hall
Courses Plus Student 30,909 Points

Michael Davies, I am. I've been a member for a few years now. I'm very disappointed and will not be renewing my membership this year. I don't feel like I should have to email support to finish courses that i've started.