Welcome to the Treehouse Community
Want to collaborate on code errors? Have bugs you need feedback on? Looking for an extra set of eyes on your latest project? Get support with fellow developers, designers, and programmers of all backgrounds and skill levels here with the Treehouse Community! While you're at it, check out some resources Treehouse students have shared here.
Looking to learn something new?
Treehouse offers a seven day free trial for new students. Get access to thousands of hours of content and join thousands of Treehouse students and alumni in the community today.
Start your free trial
Marcus Armitage
Courses Plus Student 473 PointsPro account trial but unable to access Pro Features
I am currently on a pro account trial but when i am using the service is does not give me access to the pro account features, How am i meant to sample the service i am going to be paying for when access is not being granted to me?
This means i cannot download files associated with the current track i am on.
5 Answers
Jason Anders
Treehouse Moderator 145,860 PointsHey Marcus. Welcome to Treehouse.
Downloading files is available on both the Pro and Basic plans once you are off the 14-day trial. The difference between Pro and Basic is the type of content you have access to.
Both memberships give you access to the courses, videos, and all other teaching/learning features of the site. The Pro membership, however, will also give you access to extras like Conference Videos, bonus workshops, etc.
Sorry, but until you are off the Free-Trial, downloading is disabled.
:)
Marcus Armitage
Courses Plus Student 473 PointsAwesome ill probably do that, Is there a family account available on this?
Iv worked coding for awhile now and i am wanting to get my nephews into it, That's why im trying to find a user friendly interface for them to learn on rather than me losing my rag with them haha!
Also if i was to have them use this account is there any way to reset my track progress?
Jason Anders
Treehouse Moderator 145,860 PointsSorry, those would be questions to ask the support team. I am not an actual employee of TeamTreehouse, I am only one of the Community Forum Moderators.
I would love to be able to help you personally, but any account and/or technical questions like that need to go to them. :)
I hope you choose to continue here. I think you will find all you need.
Jason :)
Kyle Meyer
5,459 PointsHey Marcus Armitage —
Unfortunately like many things in life, a few bad apples can ruin it for the rest of us. As far as downloading content on Treehouse goes, we've had many, many folks come in for a trial and download hundreds if not thousands of videos before cancelling their trial without ever paying for that content. That's simply not a sustainable business model for us. 
Good luck to you on your trial, and thanks for being a student.
Marcus Armitage
Courses Plus Student 473 PointsYeah no problem :)
Marcus Armitage
Courses Plus Student 473 PointsIt's unfortunate, Usually i use Codecademy to brush up on my skills and iv come over to tree house because it seem's more in-depth with better tool's, But I feel as though my trial experience is hindered by these things.
Also upon signing up I was welcomed with a two week trail yet it would only allow me to select the either a 7 Day trial for Basic or Pro. Is this normal?
Jason Anders
Treehouse Moderator 145,860 PointsI'm not sure on that, as it's been a while since I've signed up. You can always contact the Treehouse Support Team to verify the trial period.
I was at Codecademy too, but then came over here. After a couple days of watching the videos and seeing how in-depth the instructors were, I realized I found a better place. :)
If downloading videos are important (as it was with me), you can always ask support to move you from the Free-Trial to a Paid Membership (You can always start with the Basic and upgrade later to the Pro when you see fit).
Good luck with your endeavors and Keep Coding! :)