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Start your free trialLeslie Rutherford
5,830 PointsI have tried repeatedly to drag the unzipped images to the lower left of the Workspace, and they will not appear.
For over 90 minutes, I have tried to move the images onto Workspace, exactly as instructed, but they do not appear. I also tried to download them into a folder on my desktop, and move them from there, and I tried to move the images individually, versus together. Stuck. Please help. Thanks
First, I downloaded project files, found the img zip file, unzipped the file, highlighted the 12 images (but not the actual file folder) dragged all 12 (showed as a flower with a 12 on it) to darkened lower left corner of workspace, and dropped it. Nothing. Have tried this repeatedly. Next, I even opened a new folder in my desktop, loaded the file there, unzipped it, highlighted and dragged from there. Nothing. Also tried to move unzipped, highlighted files thru Upload File. Nothing. Only as a last ditch effort did I try to move the entire compressed file, which worked, but of course it won't unzip now. Now I have to get that off Workspace, but can't with right click delete...
Alex Freeborn
1,707 PointsIf your using Windows make sure you "extract all" after downloading the file, its in the window toolbar. I had the same problem, and downloaded the file several times before realizing it.
Leslie Rutherford
5,830 PointsThank you, Alex Freeborn!!! Worked perfectly. (I was stuck on that for hours...)
Antonio Jaramillo
15,604 PointsAntonio Jaramillo
15,604 PointsCould you explain your process step by step? If you are having trouble dragging your items to the bottom left corner of your workspace, you can also upload any file by clicking file, upload file, then selecting the files you'd like to upload to your workspace.