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Start your free trialStefan Mach
3,691 Pointshow to contact customer support
I want to let customer support where an error exists in a code challenge. How do I do that?
3 Answers
Christian Andersson
8,712 PointsI don't think there is a bug Stefan. I just tried the challenge and passed. This is the code I tried:
nav a {
font-weight: 800;
padding: 15px 10px;
}
Did you try the same?
Stefan Mach
3,691 PointsThanks. Here is the problem as I experienced it. I made the mistake of typing nav li. The question before concerns an li as a descendant. Being new to the code, I mistook li for link as opposed to "a" for link. In my previous attempt to understand the problem last week, it seems those who responded to me also missed that, no fault of their own, their reading my notes to them exclusively. I would suggest there still exists a problem, though more minor. If you don't mind, go do that code challenge again but make the mistake I made, replacing the "a" with "li". It will tell you that your error is the 15px, not the referencing the wrong tag. this further confirmed me in my mistake, rather than helping me to see the error of my code.
Stefan Mach
3,691 Pointsgot it to work with no change. Don't understand.
Stefan Mach
3,691 PointsHere is the problem. I already did that. Back and forth ensued. It was determined my code was right, and the question was defective. I want to contact customer support from the errant code challenge. There is no customer support link from that page. Short of writing down everything on paper, I thought it logical that since errors can occur anywhere within the site, customer support links should be available on every page. I have found a link to customer support elsewhere in the site, and asked them to call me and I will tell them where the problem is. By way of example, I would tell you now, but I am not on that page and going there would kill this page, so oh well. Things could be made easier.
Christian Andersson
8,712 PointsBy way of example, I would tell you now, but I am not on that page and going there would kill this page, so oh well.
Can you not open the forum on 1 page and the code challenge on another??
Stefan Mach
3,691 Pointshere is the short answer on the code:
when asked to establish a padding for a particular element, I can't remember which. top and bottom should be 15px, and left and right 10px.
typing
padding: 15px 10px;
results in "bummer", top should be set to 15px.
Christian Andersson
8,712 PointsChristian Andersson
8,712 PointsHey Stefan,
can you please post what's wrong and also what code you have tried?
Thanks.