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HTML How to Make a Website Creating HTML Content Create Navigation with Lists

Posted by JL Vasconcelos
JL Vasconcelos
154 Points

Hi, I'm having a recurrent issue when taking the challenges. The page frequently does not allow me to change the code.

When I try to correct the code (delete, type other stuff etc), the page does not respond, although all the other functions on the page are working.

index.html 
<!DOCTYPE html>
<html>
  <head>
    <meta charset="utf-8">
    <title>Nick Pettit</title>
  </head>
  <body>
    <header>
      <a href="index.html">
        <h1>Nick Pettit</h1>
        <h2>Designer</h2>
      </a>
    </header>
    <section></section>
    <footer>
      <p>&copy; 2013 Nick Pettit.</p>
    </footer>
  </body>
</html>

6 Answers

Peter Drew
Peter Drew
91 Points
Peter Drew
Peter Drew
91 Points

Sorry to hear this is happening! If you are using Internet Explorer, please switch to Google Chrome or Mozilla Firefox. If you're already using Chrome or Firefox and you are still experiencing this issue, please disable your plugins. You can do this temporarily by opening a new window up in Incognito Mode (Chrome) or Safe Mode (Firefox). If a Code Challenge works within one of those two disabled plugin windows then the problem is a plugin on your browser that you'll need to remove.

I hope this helps!

JL Vasconcelos
JL Vasconcelos
154 Points
JL Vasconcelos
JL Vasconcelos
154 Points

Thanks for the quick reply, Peter! For some reason the page is working properly now, but I'll do this test when it freezes again. FYI I'm using Firefox. How do I know which plugin to remove? Thanks!

JL Vasconcelos
JL Vasconcelos
154 Points
JL Vasconcelos
JL Vasconcelos
154 Points

PS: the page froze again, I did what you suggested, but it freezes in that way too. Pretty annoying...

Peter Drew
Peter Drew
91 Points
Peter Drew
Peter Drew
91 Points

Hey!

Thanks for the response. Sorry to hear about the continued problems.

What type of network are you on Business or Personal? Sometimes different networks interfere with our code challenges. Could you try the same code challenge with a different internet connection? I know this may be a hassle, but it may help us figure out the issue!

Thanks for your patience with me. :)

JL Vasconcelos
JL Vasconcelos
154 Points
JL Vasconcelos
JL Vasconcelos
154 Points

No problem. I'll try and let you know if it is solved. Thanks for your help!

JL Vasconcelos
JL Vasconcelos
154 Points
JL Vasconcelos
JL Vasconcelos
154 Points

Hi Peter, I did the tests (trying incognito mode and change the connection) and I'm still having the same issues. They were very rare in the beginning, but now they take most of my study time because I have to keep refreshing the page in order to try to make it work.

I'm not even sure if this would be the right channel to discuss this issue and I have no problem changing it to a support service, but as I started here, I was wondering if you have more suggestions and how should I address the matter from now on.

Thanks!

JL