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Design Intro to Design Thinking Understanding Your User’s “As-Is” Scenario Phases

2 Answers

Daniel Montgomery
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STAFF
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Daniel Montgomery
Treehouse Staff

Hey there Elaine Bayhon

I just wanted to circle back and let you know we've added these two resources to replace the second broken link on behavioral mapping. :-)

7 Steps to Understanding User Behavior: A Deep Dive, by Adam Fard

  • Understanding user behavior is key to finding out how users interact with your product.

The Scientific Approach to Designing for Behavior Change, by Kristen Berman and Dr. June Park John

  • There’s a gap between what consumers say they’ll do and what they actually do. How do we bridge this gap and design products based on actual consumer behavior?
Daniel Montgomery
seal-mask
STAFF
.a{fill-rule:evenodd;}techdegree seal-36
Daniel Montgomery
Treehouse Staff

Hey Elaine Bayhon 👋

Thank you for pointing this out! I have updated the first link to reflect the URL change. The second link was unfortunately taken down by the original source and I don't see any reposting or similar writings from the author anywhere. With that said I will reach out to our instructors and ensure we find a proper replacement resource to add to the video. I will let you know when we make that update.

Thanks again! Have a great day!