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WordPress

Aaron HARPT
Aaron HARPT
19,845 Points

Filezilla not showing correct files

I am currently working on a Wordpress project that is hosted on a remote server for development. When I attempt to change my site via FTP, I do not see the expected files/folders that are there. I am currently locked out of my site I believe because of updating a plugin. Without FTP working, I cannot get into my site to make any changes. Does anyone have any thoughts?

Aaron

Simon Duchaine
Simon Duchaine
14,441 Points

Hi Aaron,

Maybe the default FTP path of your remote server isn't the wordpress repository.

What's your hosting provider ? You could check with them.

Normaly, on most hosting providers, your wordpress site should be located in html_public folder or something like that.

2 Answers

Aaron HARPT
Aaron HARPT
19,845 Points

The weird part is, when I attempt to connect, I get the standard file/folder structure (wp-config file, wp-content folder, etc.) but when I go into the wp-content folder, it does not show some of the plugins/themes I know I have installed.

Matthias Nörr
Matthias Nörr
8,614 Points

Your problem could be related to file permissions on the server. Maybe you don't have permission to see the files. You could contact your hosting provider or a backend developer.

Matthias Nörr
Matthias Nörr
8,614 Points

I have the same problem. The theme and my changes to it are installed and shown in the admin panel. Still, filezilla shows an empty folder where the data used to be stored.