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Darian Ross
11,155 PointsDuplicate Link Addresses Teacher Notes
Not sure if these are supposed to be duplicate links or if there's one missing:
Customer Journey Touchpoints and how to use them
Customer Journey Maps - Walking a Mile in Your Customer’s Shoes By Ditte Mortenson - Interaction Design Foundation’s take on User Journeys
1 Answer
Daniel Montgomery
Treehouse StaffThe second link should have gone here: https://www.interaction-design.org/literature/topics/customer-journey-map?srsltid=AfmBOoo1NLKat2wsm169aMJ_dohbjlaF0-ujSeiMEUf6K5xC2Y2chrwP
I updated the teacher's note section, so the link should work now. Thanks for pointing this out!