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Start your free trialRuth Eastman
Courses Plus Student 696 PointsDownloading to Workspace: nothing appeared in the black field when I tried to drag the files into the space. What next?
When I attempted to follow the directions and move downloaded files from my file folder to the Workspace dark area on the left, nothing appeared. I tried this several times, even closing and reopening Workspace. Recommendations?
3 Answers
Sreng Hong
15,083 PointsHi Ruth
You have to extract the download file and drag it one by one. Make sure you try with other browsers too.
Klaudia Krol
576 PointsIt still wont work for me
Ruth Eastman
Courses Plus Student 696 PointsKlaudia, maybe you did what I was doing wrong: I forgot to unzip the file before I tried to drag them into the black field. Once I unzipped it, it worked fine. Best of luck!
Billy Lardizabal
5,017 PointsMake sure you guys are dragging to the shaded box at the bottom of the screen
Ruth Eastman
Courses Plus Student 696 PointsThanks, Billy!
Ruth Eastman
Courses Plus Student 696 PointsRuth Eastman
Courses Plus Student 696 PointsOMG. Mrs. Stoopid was trying to drag the files without extracting first. Thank you, Sreng Hong. I feel a little bit dumb... but at least you helped me to solve the problem. :-)