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Start your free trialKenzo Qui
2,350 PointsDid you remember to call the assist method on the CustomerSupportRep?
I tried https://teamtreehouse.com/community/does-anyone-know-why-the-system-is-giving-me-an-error-saying-did-you-remember-to-call-the-assist-method , did not help but cnn you help me fix this problem?
import java.util.ArrayDeque;
import java.util.Queue;
public class CallCenter {
Queue<CustomerSupportRep> mSupportReps;
public CallCenter(Queue<CustomerSupportRep> queue) {
mSupportReps = queue;
}
public void acceptCustomer(Customer customer) {
CustomerSupportRep csr;
/********************************************
* TODO (1)
* Wait until there is an available rep in the queue.
* While there is not one available, playHoldMusic
* HINT: That while assignmentcheck loop syntax we used to
* read files seems pretty similar
********************************************
*/
while (mSupportReps.poll() == null) {
playHoldMusic();}
/********************************************
* TODO (2)
* After we have assigned the rep, call the
* assist method and pass in the customer
********************************************
*/
csr = mSupportReps.poll();
csr.assist(customer);
/********************************************
* TODO (3)
* Since the customer support rep is done with
* assisting, put them back into the queue.
********************************************
*/
mSupportReps.offer(csr);
}
public void playHoldMusic() {
System.out.println("Smooooooth Operator.....");
}
}
import java.util.List;
import java.util.ArrayList;
public class CustomerSupportRep {
private String mName;
private List<Customer> mAssistedCustomers;
public CustomerSupportRep(String name) {
mName = name;
mAssistedCustomers = new ArrayList<Customer>();
}
public void assist(Customer customer) {
System.out.printf("Hello %s, my name is %s, how can I assist you.%n",
customer.getName(),
mName);
System.out.println("...");
System.out.println("Is there anything else I can help you with?");
mAssistedCustomers.add(customer);
}
public List<Customer> getAssistedCustomers() {
return mAssistedCustomers;
}
}
public class Customer {
private String mName;
public Customer(String name) {
mName = name;
}
public String getName() {
return mName;
}
}
1 Answer
Tony Gemenie
3,781 PointsHey Kenzo!
Looks like you're calling assist to me. The only thing I saw was instead of offer I used add for adding the support rep. I got some funky errors here too. No matter, take all the time you need man. It's not like there's a time limit and if there was it'd be detrimental to the learning process, counter productive. Just Don't Stop. I think what I put was something like this.
csr = mSupportReps.poll();
while ( csr == null) {
playHoldMusic();
}
csr.assist(customer);
mSupportReps.add(csr);