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General Discussion

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

Can't log in to my emails

HI,

Recently both of the companies, wanted me to change the password.. so I did change them, and now I forgot them.

I have to emails. And my main emails, are blocked because I don't remember the password. I don't have anything, because my email 1 send my password resset to my email 2 and viceversa. I have tried like 10passwords, and I can't log in.

What shoudl I do?

3 Answers

Jennifer Nordell
seal-mask
STAFF
.a{fill-rule:evenodd;}techdegree
Jennifer Nordell
Treehouse Teacher

You are likely going to have to contact the companies you set them up with. But, to be honest, you gaining access to them again is slim. Ideally, you would have had another way to recover your passwords.

Good luck! :sparkles:

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

Both of my ways are blocked, it was created like 8years ago, not that I remember that stuff.

So how Is it that I ment to change my email on sites that require me to go to my email? Where I have paid money to get the content?

The only thing I have, is the account conntected to my google account, I log in to my google with my email account. So if that have any point or something : p

Jennifer Nordell
seal-mask
.a{fill-rule:evenodd;}techdegree
Jennifer Nordell
Treehouse Teacher

I'm not sure exactly what you're asking here. It seems that you've successfully changed your passwords, but just don't remember them. This is generally considered to be the responsibility of the end user (yourself). As such, most systems have a way to recover a password yourself. The problem here is that you've managed to forget the main password and the password to the recovery. In that instance, most email providers will not assist you. But, once again, you're going to have to contact the people who provide your email services.

If you are referring to sites like Treehouse that use an email as a login, you might be able to change the email linked to that account. However, this will require you setting up a new email account and to remember that password to do the verification process.

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

I can't send them the recovery stuff because it's italian Post, and I don't have an italian mobile number -_- whos logic is that .. but i can't do a damn thing.

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

Some accounts or providers, maybe not treehouse but others, want me to go to my main email and accept the change, which means that all my paid stuff is going to be lost..

I have facebook and google, can't they check me like that? or something

Jennifer Nordell
seal-mask
.a{fill-rule:evenodd;}techdegree
Jennifer Nordell
Treehouse Teacher

Different companies have different policies regarding the recovery of an account. Their policies are entirely their discretion. If you have a complaint, then you need to take it up with them. Indeed, most companies will require you to accept a Terms of Service agreement that cover such policies. In most cases, they consider the burden of the accessibility of the password to be on the end user. I'm sorry, but I don't feel like the Community will be able to assist you in this regard.

As a side note, verification is also determined by company policies. Generally speaking, they use the email you gave them. Unfortunately, you've now lost access to that email. I will say that I've never encountered a company that was willing to suddenly accept a new form of verification not already present in their system based on the trials of one user.

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

I found something useful

Reset a forgotten password Use the Sign-in Helper to reset your Yahoo password and regain access to your account. For account security, we'll only display some of the options below. Our system determines which options to display based on factors like where you’re signing in from and recovery info on your account.

Mobile phone number and alternate email address Secret questions, old passwords, and more Full name - We may ask you to provide your first and last names. Secret questions - We may ask you to enter in answers to secret questions you've set up. Older passwords - We may ask you to enter in previous ones you've signed in with in the past. Yahoo Mail contacts - We may ask you to confirm contacts you have saved in your address book. Facebook recognition - If you use your Yahoo email address as your Facebook username, we may ask you to log in to your Facebook account to confirm verification.

https://ph.help.yahoo.com/kb/recover-reset-yahoo-password-sln27051.html

I got facebook, i know my older password, i have my id obeviously but the question now is how do i even contact them : d

Meh, soo many passwords.. I'm going to forget everything. Good i got facebook working, and at least treehouse.

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

I contacted libero.it company, and they want me to show an Italian pasport -- like if i have to be italian to use their service. --

ANd Yahoo doesn't accept mail and I can't contact them..

ANd I don't even remember my paswords for stuff like Udemy ... like really.. ivv been trying to figure out this stuff for 16hours.. now.. my head is going to explode.

Jennifer Nordell
seal-mask
.a{fill-rule:evenodd;}techdegree
Jennifer Nordell
Treehouse Teacher

Mr Bond 007 you posted this link earlier. When you click on that link, under the "Reset a forgotten password" they have yet another link that says "Sign-in Helper". This should show you a couple of ways to recover your account. If you do not have access to the information or devices needed to use these recovery tools, the odds of you getting the account back are slim to none.

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

Yes, but how do I contact them? How do I contact Yahoo? I have the device where I was logging there, and I have facebook and whatever they list there, apart from secondary email and mobile number.

But how do I contact them?

Well, if I can't do nothing, I came to the conclusion, that everything, I mean EVERY SINGLE thing, that I had there from when I was a kid, I mean, 10years ago.. is going to be gone... gone for ever... like gone.. all the accounts... everything is going to be gone...

So I need to realise this, stop the frustration, stop getting in back the account and I need to create two new emails, I'v learned my lesson on this. I need to carry on with my coding and doing my porfolio, not to mention my hosting in on my email and credit card is not mine..

Why I need to get independent quickly.. hmm, no wonder.

So all I can do, if that wont' work is new emails, finish my projects, try and host it, get the hosting or godaddy under my control on my credit card, and start a new chapter in my life.

I probably didn't need to write this, but it's a good therapy lol and if you write anything, if, is going to be probably always helpful lol

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

Good i remembered most passwords to github, codepen etc.. I managed to change them :) as well as with some logical thinking I managed to change email that i wasn't allowed to change :) lucky me, and good that they have made the system the way it is :)

SO i think apart form the major things, I didn't lost anything.

Yay! Hell yeah! :D ANd I was crying yesterday for 16horus lol

Still need to sort my host and a site, but that shall go easy i suppose.

Thanks btw :D

Aurelian Spodarec
Aurelian Spodarec
10,801 Points

Ermmmmmmmmm

How the hell did I get a notification on my google account to change my password? lol

I seriously don't know, really really really really I'm soooo confused.

But anywas, it doesn't matter, because I have changed everything on my new account :)