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Alexander Davison
65,469 PointsCan't change logo
I tried many times, but I can't seem to change my logo/avatar/icon/whatever you call it.
Can someone help?
#UGH!
~Alex
Alexander Davison
65,469 PointsNope. It says: "Alright! Your details were updated!", and the logo doesn't change.
And yes, I did press the "Choose file" button and chose my file.
Jennifer Nordell
Treehouse TeacherAnd this is after you press the green "Save changes" button at the very bottom of the page?
Alexander Davison
65,469 PointsYep. I did press it.
Jennifer Nordell
Treehouse TeacherThen you're likely to have to contact support.
3 Answers
mathisvester
13,451 PointsThe Avatar Image could be cached by your Browser. Try to clear the cache in your Browser Settings or reload while pressing CMD + Shift + R to do a "Force-Reload".
Alexander Davison
65,469 PointsSorry, didn't work...
Kara Proulx
Treehouse StaffHey Alexander,
This is a known bug and our developers are working on the fix :) We'll be sure to update when we have! Thank you for your patience.
Best, Kara
Alexander Davison
65,469 PointsI updated my logo! (Sorry for such a late response...)
Jennifer Nordell
Treehouse TeacherJennifer Nordell
Treehouse TeacherAre you getting some sort of error message when you upload the new file?