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General Discussion

Joseph Mercado
Joseph Mercado
5,846 Points
Posted by Joseph Mercado
Joseph Mercado
5,846 Points

Billing issue: Basic

I have downgraded from Pro to Basic after the free trial ended and now I am unable to watch any videos. My billing history shows that I paid but the site says I have an overdue payment. I have emailed support but have not heard back. How can I get this resolved?

1 Answer

Joe Beltramo
PLUS
Joe Beltramo
Courses Plus Student 22,191 Points
Joe Beltramo
Joe Beltramo
Courses Plus Student 22,191 Points

You might want to Contact Treehouse Support