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You have completed Creating User Experiences!
You have completed Creating User Experiences!
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The whole point of User Experience design is to build an experience around your users’ expectations. Learn how your users think, and build the experience so it feels natural and intuitive.
Further Reading:
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The Definition of User Experience (UX), by Don Norman and Jakob Nielsen
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Although people may have a bunch of
opinions about what UX is or isn't,
0:00
it's safe to say that the cornerstone
of UX is actively building
0:05
an experience around your users and
their needs.
0:09
Instead of hoping your
users can understand and
0:12
use what you've already built.
0:15
An example of a commonly bad user
experience is, weirdly, a microwave.
0:18
When you use a new microwave, you press
2 hoping it's a shortcut for 2 minutes.
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And you wonder if the Popcorn button
will burn your popcorn or not.
0:29
There are also more random buttons,
0:32
like the potato button that
are far from universal.
0:34
How could something as simple as
a microwave be so hard to use?
0:38
That's the point we're trying to make.
0:42
Users shouldn't feel confused, or even
scared to press buttons on a microwave.
0:44
Build the experience so
it feels natural and intuitive.
0:50
We want people to be
confident in their decisions.
0:54
Not timidly pressing a microwave
button and hoping for the best.
0:56
You can't expect users to learn something
new just so they can use your product.
1:01
We should reduce frustration by
designing experiences that build upon
1:05
the things users already know.
1:10
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